Hi, I’m Helen - Managing Director at Pass the Keys Kingston & Richmond, and I’m proud to work with homeowners in two of London’s most beautiful and in-demand neighbourhoods. Turning local properties into high-performing short-lets isn’t just what I do - it’s what I love. With strong guest reviews, seamless operations, and an experienced support team, we make short-letting simple and profitable.

🏡 Kingston & Richmond: Leafy, Lively, and Loved

Let’s talk about what makes these areas so special.

Richmond is famed for its riverside walks, boutique cafes, stunning green spaces, and the world-renowned Richmond Park. Whether it’s spotting deer on a weekend walk or catching a matinee at Richmond Theatre, this is an area that draws nature lovers, families, and professionals seeking calm just outside the city.

Kingston, just a short ride from London Waterloo, is bustling with life - from Hampton Court Palace and riverside pubs to shopping at The Bentall Centre and exploring Bushy Park. With a strong university presence and historic charm, it appeals to guests from all walks of life - students, tourists, and business travellers alike.

Both boroughs offer the best of both worlds: quick access to central London and the peaceful feel of a countryside escape.

✨ Who We Work With (And Why They Trust Us)

We help a wide variety of homeowners and landlords who are looking for reliable, professional short-let management, including:

• Professionals living abroad or travelling long-term who want peace of mind
• Busy Londoners seeking to make passive income without the stress
• Property owners requiring flexible letting models
• Corporate businesses with multiple properties

✨ Our service includes:

 ✅ Hotel-standard cleaning
✅ Fresh linen & towels between each stay
✅ Full maintenance coordination including H&S certificates on request
✅ 24/7 reservations support
✅ Guest vetting and messaging
✅ Dynamic pricing to maximise income
✅ Monthly earnings and occupancy reports

💬 What Our Guests Are Saying

We take pride in the consistently positive feedback we receive from guests. The recurring themes?

• Immaculate Cleanliness - “Everything was spotless and smelled fresh - felt like a luxury hotel.”
• Thoughtful Local Touches - “We loved your guidebook! found the best brunch in Kingston thanks to it.”
• Reliable & Friendly Communication - “Check-in was seamless and the team replied within minutes when we had a question.”

This kind of guest experience means better reviews, better visibility on platforms, and higher earnings for our hosts.

🛋️ Check our Direct website 

With a wide-range of properties, we are able to not only host our guests via Airbnb and booking.com, but also via our own platform Pass the Keys.

Here’s a look at some of our top listings that we would like to share with you as an example of our great services.

🚀 Why Join Pass the Keys Kingston & Richmond?

If you're a homeowner thinking of short-letting, here’s why we’re the leading partner in this area:

• Fully Managed Solution – we do all the work so you don’t have to.
  
  
• Local, On-the-Ground Support – including inspections, maintenance, and emergency cover.
  
  
• Flexible Booking Control – block out dates when you want to use your home.
  
  
• Professional Listing Creation – photos, SEO-optimised copy, and multi-platform setup.
  
  
• Trusted Brand – as a national franchise with a local feel, guests know they’re in safe hands.
  
  
• Transparent Reporting – see your income, reviews, and performance any time via our dashboard.
  
  

We’re not just a management company - we’re your dedicated hosting partner.

📩 Interested? Let’s Talk!
We’d love to assess your property, walk you through our process, and help you see how much income your Kingston or Richmond home could generate.