Why I Love Managing Short‑Lets in Hackney with Pass the Keys

Hi, I’m Deshko - managing director at Pass the Keys Hackney - and working here is more than a job, it’s a passion. I’ve helped dozens of homeowners transform their properties into standout short-lets that guests adore, all while giving owners seamless service and strong returns.

🏡 Hackney: A Creative Canvas

Hackney is electric - a mix of vibrant street art, charming cafés, lush green spaces, and dynamic cultural venues. Take Broadway Market, a Saturday institution brimming with artisanal treats and independent stalls. Or stroll along the Hackney Regent’s Canal toward Victoria Park, where you’ll find yoga classes, lakeside pubs, and summer festivals.

Some of my personal favourite gems include:

• Netil Market – for its incredible food vendors and creative flair.
  
  
• The Nest – a rooftop bar at OKA, perfect for after-work cocktails with panoramic views.
  
  
• St Augustine’s Tower – a historical escape in the heart of Hackney.
  
  
• Laburna Gardens – tranquil and perfect for an evening walk.
  
  
• Hackney Empire – with lively shows and a piece of local cultural history.
  
  

These places define Hackney’s unique character and attract the kind of guests who genuinely immerse themselves in local life - delighted travellers who leave glowing reviews and returning business.

✨ Who We Work With (And Why They Love Us)

We attract a range of clients:

• Busy professionals and UK-based hosts who’d rather avoid the hassle of guest check‑ins, cleanings, maintenance, and dynamic pricing.
  
  
• Landlords looking to diversify income with rent‑to‑rent arrangements—earning guaranteed rent while avoiding void periods.
  
  
• Homeowners in transit or travelling long-term, seeking trust in a team they can rely on.
  
  

One of our Hackney clients said recently:

“I’ve never had to lift a finger - Pass the Keys handles everything from key handover to emergency calls.”
Another shared:
“My earning reports are consistent, and I love that I can pop in for a spot‑check without disruption.”

These testimonials highlight our commitment to transparency, regular communication, and, most importantly, peace of mind.

📝 Guest Feedback: Raving Reviews

Our guests consistently highlight three core aspects in their reviews:

Spotless Cleanliness
Guests often call our properties “immaculately presented” and “hotel‑standard clean”. Apart from many companies out there we are using our very own in-house cleaning team. With direct communications on daily basis we are able to streamline the services provided to our guests and hosts. 

Local Insight and Convenience
Many guests appreciate our curated local guide and support we provide. Living for over 10 years in East London I’ve had the chance to expand my knowledge on the area, and was able to work with great local entrepreneurs.

Proactive Support
Whether dealing with a loose faucet or arranging a late check‑in, guests note we respond quickly and kindly. Whilst we have 24/7 guest support team, you can find me and my associates always online supporting our guests 

With smiles guaranteed from check‑in to checkout, our guests become our best advocates.

🚀 Why New Owners Should Partner with Us

If you’re considering short‑letting your Hackney property, here’s why hosts join Pass the Keys:

• Guaranteed Start‑Up: Professional photos, listing creation, copywriting, and setup -all handled for you.
  
  
• Stress‑Free Management: We take care of guest messaging, cleanliness, maintenance, and 24/7 support.
  
  
• Maximized Revenue: Our dynamic pricing strategy reacts to local events like festivals, concerts at the Hackney Empire, or football games, boosting nightly rates.
  
  
• Local Expertise: As Hackney residents, we understand what guests want—and how to market to them, whether they’re short city-breakers or relocating professionals.
  
  
• Transparent Reporting: You receive monthly income breakdowns, occupancy stats, and guest feedback—transparency is non‑negotiable.
  
  
• Flexibility: We can manage fully or hybrid; even when you want personal use, we adapt.

Running a short-let in Hackney isn’t just about furniture and calendars—it’s about embedding your home into a community and creating exceptional guest experiences. That’s precisely what we do at Pass the Keys Hackney. We guarantee stellar reviews, hands‑off hosting, and a property that works—and your guests get unforgettable stays.

Ready to find out how much your Hackney property could earn - or just want a friendly chat about short‑letting in East London? Drop me a message and let’s talk.