Pass the Keys Expands into Newcastle Upon Tyne

    Pass the Keys are pleased to announce our newest franchise partners Andrew and Richard Jones. This Father-son team will be operating in Newcastle Upon Tyne, and we are excited to work closely with them as we expand our services further into the...

    by Pass the Keys Newcastle




    19 Jan 2023

    Pass the Keys are pleased to announce our newest franchise partners Andrew and Richard Jones. This Father-son team will be operating in Newcastle Upon Tyne, and we are excited to work closely with them as we expand our services further into the North East of England. This dedicated team will be there to help hosts maximize their rental yields whilst taking away all the hassle, time and stress needed to manage a short let property.

    The Pass the keys team in Newcastle Upon Tyne will ensure your property is properly cared for, has high occupancy rates and will only provide fully vetted guests the opportunity to stay in your property.


    We Caught up with Andrew and Richard to discuss their future plans as part of Pass the Keys


    Can you first of all start by telling us a little bit about yourselves?

    Richard, “Yes we are a father son team who have come together to work on this new exciting opportunity. We both live in North Tyneside, which for those of you who are not familiar with our area is just outside of the Newcastle city center and home to a beautiful coastline and some fantastic restaurants, bars and cafes. We have shared the goal of one day working full time in the property sector for a number of years and currently rent out properties ourselves on the long term market in the area.”


    Andrew, “Yes as Richard says we share similar passions and goals despite having different experiences in our professional jobs. I have worked in IT and IT management for a number of different companies and organizations for over 30 years whereas Richard’s degree in Chemistry has led him into the world of education. Both of us have different qualities and skills which makes us confident we can provide a brilliant service for local hosts to maximize the short let market in our area.


    What drew you to partnering with Pass the Keys?

    Andrew, “What drew us to Pass the Keys was their focus on customer satisfaction. When reading through their website, all the services they are providing and all the technology they are using are all driven with the same goal in mind, how can we make the experience of the hosts and their guests better. This key idea made it clear to us that Pass the keys and ourselves had the same values regarding how we operate. The key services Pass the Keys has to offer are:

    • 24/7 Guest support
    • Guest vetting
    • In-House professional photographer
    • Property listing on over 25 leading platforms
    • All cleaning and linen needs taken care of
    • Bespoke Host Portal App for peace of mind
    • Check-In and Check-Out managed by us


    The combination of all these services allows Pass the keys to stand out and what drew us to working with them.


    Why is Newcastle Upon Tyne good for short-letting on platforms like Airbnb?

    Richard, “Our city Newcastle offers a vibrant nightlife as well as a large array of shops, restaurants and cafes. Just a 20 minute drive out of the city and you can enjoy our stunning award-winning coastline with beautiful beaches, water sports and sea life centers. To the North and West of the city you will find endless countryside and quaint villages and towns giving you the opportunity to enjoy long walks, visit waterfalls or cycle through dirt tracks or winding country roads. The diversity of things to do in our area is why we love it and we hope our guests visiting the area enjoy it as much as we do. Newcastle's locals are very friendly and their passion for football is hard to miss. Our football team Newcastle United has recently become more well known after being named as the ‘richest club in the world’ which we hope will bring further investment to the local area. Therefore, it is no surprise that the market for short-letting is becoming an ever more popular solution for those opting to visit the local area and see what it has to offer. For tourists, business and leisure travelers alike, the Newcastle Upon Tyne area is the perfect location for short stays given its location, transport links, shopping amenities and quality of homes available.  


    Why does Newcastle Upon Tyne need a short-let management company like Pass the Keys?

    Andrew, “Despite the growing demand for short - letting in the area Newcastle Upon Tyne is severely lacking in a market leading property management service. There are a number of smaller local companies that offer similar services to Pass the Keys, however none offer a complete package quite like Pass the Keys. Pass the Keys' passion for maintaining high standards means that hosts in the area can let their properties out with confidence that they are receiving a high quality service without the hassle of managing the property themselves. We hope that having a company like Pass the Keys in the area will make it more achievable for landlords to opt to utilize the growing short let market and allow further growth in the sector. ”


    What is your top tip for homeowners short-letting their property on sites like Airbnb?

    Richard, “Our top tip is to put yourself in the shoes of your guests. Consider the excitement your guests must be feeling as they travel to the city, consider how they might be feeling after a long distance journey and what they hope to find when they arrive at your property. Most importantly take pride in the place you are letting out, try to make the experience you offer guests unique and one that will be memorable to them for the right reasons and not the wrong. Marketing is also key, making your property stand out with high quality photographs, a great description of the local area and key transport links made clear are all vital to making your property successful on sites like Airbnb” 

    If you have a property in the Newcastle Upon Tyne area and are interested to find out how much you could earn as a short-let host through Airbnb, give Pass the Keys Newcastle a call on 0191 7431911.  Or you can also visit our website and get a quote on how much your property could earn through short-letting. Simply visit

    The postcodes we cover are. NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE12, NE13, NE25, NE26, NE27, NE28, NE29, NE30.

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